Terms and Conditions
We aim to be as transparent as possible. Before you join as a paid member you can have a free guest account. This allows you the same search privileges as a full member without being able to contact the home owners.
Refund Policy
You are entitled to a refund if ...
1. The goods or service do not work as described to you. This means, if the service does not work as described on the web site.
2. The goods or service does not match the sample shown. This would occur if the ads on the members page are not the same as the ads on the guest page.
3. If the goods or service are faulty.
You are not entitled to a refund if...
1. You cannot provide proof of purchase.
2. You have simply changed your mind.
3. You discovered the goods or services cheaper elsewhere.
4. You did not find a house sit.
5. Your circumstances change.
6. A home owner did not open/return your email(s).
7. The home owner failed to remove the ad after the sit has been filled.
Source: Adapted from Consumer Affairs Victoria www.consumer.vic.gov.au
You may freeze and reactivate your account if you are going away or decide to rent and are unable to house sit, but you can not freeze your account while you are house sitting.
Termination / suspension of service
Happy House Sitters reserves the sole right to suspend or terminate access to the Happy House Sitters web site without notice, if a person using this service is found to have stolen, caused accidental or non-accidental damage to a person’s property without replacement of said property, fails to return a person’s property at the end of a house sit or causes an animal in their care to suffer any form of animal cruelty or neglect. A person's membership may be suspended or terminated, at the sole discretion of Happy House Sitters if they post inappropriate content on the site or breach any of the terms and conditions outlined on this page. If a member's account is terminated, said member shall forfeit their membership fee.
Web site content and privacy
Happy House Sitters, in its absolute and sole discretion and without notice reserves the right to edit, remove or restrict any content posted on the site at any time and for any reason.
Happy House Sitters will not give or sell your details to any other third party. Your contact details will not be provided to anyone other than Happy House Sitters management and staff.
Members can only contact each other through the sites internal messaging system or if you give out your contact details.
Disclaimer
HAPPY HOUSE SITTERS does NOT 'screen' anyone who lists with us.
HAPPY HOUSE SITTERS does not accept any responsibility and makes no endorsement, warranty or representation as to the qualifications or credentials of any person listed with our service.
All persons listed with HAPPY HOUSE SITTERS are independent of and not in anyway to be considered employees or agents of HAPPY HOUSE SITTERS
All listings are entered by the house sitter or home owner. No responsibility is accepted for the truthfulness of said information.
Under no circumstances will HAPPY HOUSE SITTERS, its owners or staff be liable for any direct or indirect consequences of any action or inaction made by anyone using this service.